Terms and Conditions

Terms and Conditions:

  • Acceptance:

The customers have to read the terms and conditions of our Mycigaretteshop.online store carefully if they have decided to buy cigarettes here. And if you agree with our terms and conditions you are able to order as much as you wish.

  • Age limit:

It is obligatory that the customer must be at least 21 years old to order cigarettes from our online store. By accepting these conditions and terms you indicate that you have the legal age to purchase any brand of cigarettes.

  • Satisfaction guarantee:

Our online tobacco shop, www.MyCigaretteShop.online, is charged to satisfy and offer the support that our customers need for. If there appears a problem we will always look for a solution to solve it, resulting in either a reship or a refund according to our replacement policy. If you are not satisfied with the condition of the products, or the products are wrong, let us know via our support center e-mail and we will give you return instructions. But our online tobacco shop won’t be able to refund any money until we would completely investigate the case. The investigation of all the requested steps is a period of 30 days.

  • Product quality:

The cigarettes sold in our www.MyCigaretteShop.online store have the highest quality available on the tobacco market. The cigarette brands that we are selling are shown on the Home Page.

  • Order processing:

All orders will be processed during 1 day, except weekends and holidays. After an order is placed in our www.MyCigaretteShop.online online store, the Customer is automatically informed via E-mail when we approve and ship his/her order.

  • Resale of the tobacco products:

Cigarettes sold in our www.MyCigaretteShop.online online store, are only for personal use and not for resale.

  • Shipping of the ordered tobacco products:

The average shipping term of the cigarettes is 10-20 days starting from the day of the order placing. The customer can find the expedition cost in Checkout Page and if there are any other types of questions you can find the answer in FAQ section.

  • Charges and fees:

Our www.MyCigaretteShop.online cannot be held responsible for difficulties of the fees or charge processes. The only fees that the customer pays are the cost of the cigarettes they have ordered and the shipping fee.

Our clients can contact our Support Center if they have faced any problems or misunderstandings. We will be more than glad to give support to our clients and the answers they need.